Returns & Exchanges
We want you to be fully satisfied with your Skechers purchase, which is why we offer a 45-day return window for all unworn merchandise. Whether you shopped online or in-store, our goal is to make your return or exchange as seamless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place your unworn footwear or apparel in the original packaging and attach the prepaid shipping label provided through our portal.
Drop Off Locally
Take your package to any authorized UPS drop-off location or bring your items directly to a Skechers retail store for an immediate exchange.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing